COLLAPSIBLE STEEL CUP

Our shipping service is free of charge for orders over a minimum amount (50.00 EUR), except for the Canary Islands and the Balearic Islands, which will have an additional cost.

We process all orders within 24 to 48 hours, and delivery time depends on the destination location, usually 2 to 5 business days.

We want you to be completely satisfied with your purchase. If for any reason you need to make a return, please follow these simple steps:

Notification : Please contact our customer service team within the first 7 business days after receiving your order to inform the reason for the return.

Packaging and Shipping : Make sure the product is in its original condition, unused, and with all its labels and packaging complete.

Refund or replacement : Depending on your preferences and the availability of the product, you may request a refund or an exchange for another item. The refund will be made through the same payment method you used for the purchase.

In our store we constantly work to offer you products of the best quality. However, we understand that inconveniences may occur:

Defective products : If you detect any factory fault or defect in the product, contact us within the first 30 calendar days after delivery.

Fast Processing : Our team will validate the issue and if the defect is confirmed, we will offer you an immediate exchange or full refund.

Commitment to Excellence : We carefully monitor the quality of every item we offer, from production to delivery, so you always get the best.

If you require more information or have any questions about the warranty, please do not hesitate to write to us. We are here to help you every step of the way during your purchasing experience.